Here's what I'll do...
Conduct an initial security scan of your computer.
Correct all security related issues found during the security scan.
Ensure existing security programs on your pc are correctly configured and running.
Install and configure additional security programs.
Enable popup blocking software.
Enable Antiphishing software.
Remove all privacy files that allow you to be tracked while surfing the internet.
Show safe surfing techniques and what to look out for.
Answer any questions regarding the process and service you have received.